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FAQ


FAQ


How do I Order?


When you select an item you want to buy, press the 'Add to Cart ' button. This places the item in an electronic shopping cart. 

You may continue shopping after placing an item in your cart. To return to your bag at any point during the shopping process, click on the "View Cart" button. After putting all the items you wish to buy in your shopping cart, select your order destination and click on 'Checkout'


What is a Minimum Order Quantity


Minimum order must be four units of any of the products or assorted cluster of four. Free shipping is offered for all orders (below US $100 or 3kg gross weight) placed through our website.


How can I give gifts using Buddha Tea?


If you'd like, we'll ship your gift directly to the recipient. During the ordering process, simply enter your name and address as the Billing Address and the recipient's name and address as the Delivery Details (Recipient's Information).


What is Paypal?


PayPal is an e-commerce business, that allows payment and money transfer through the Internet. It is a safe way to pay online, which serves as an electronic alternative to traditional paper methods such as cheques and money orders. PayPal performs payment processing for online vendors completely free and accepted worldwide. 

We prefer Paypal as it is a convenient and easy way to take care of our clients shipping needs with a variety of helpful shipping tools & with no hidden fees.


Is paying through Paypal is safe and reliable ?


Paypall keeps the user's bank and credit card details secure. This ensures that it protects against any unauthorized payments sent from your account. PayPal uses advance technology to protect the users against any kind of fraud.


 


SHIPPING & HANDLING


 


Do you ship to my country?


We ship to all countries except countries debarred by government of India.


How much does shipping cost?


All our prices are inclusive of shipping to anywhere in the World! No extra shipping charges will be levied against any order above US $30 or 1 KG (Gross Weight) that is placed through our website


How long does it take to receive my order?


Orders are usually received in 5 to 12 working days from the date of dispatch, depending upon the accessibility of the delivery destination.


Do I have to pay for Taxes and Customs duties?


The teas are sent as gifts or for home consumption and hence should normally not attract customs/import duties. However rules vary from country to country. Inquiry of the effect may kindly be made in the importing country.